Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an
exchange. Please see below for more information on our return policy.
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, place the item securely in its original packaging, and mail your return to the following address:
2400 Nipigon Rd
Thunder Bay, Ontario P7C 4W1
You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least thirty (30) days from the receipt of your item to process your return or
exchange. We will notify you by email when your return has been processed.
The following items cannot be returned or exchanged:
- Solar Panels
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
- Seller assumes a direct replacement manufacturer warranty, provided the product is used/ maintained according to the recommended operational/ maintenance parameters that are to be agreed
upon at the time of installation for use. Individual product warranties are posted within each product page.
- Defective products may be returned within warranty date and the customer will be issued a new product.
- Refunds available within 30 day(s) of purchase ,as long as, product(s) has been returned.
If you have any questions concerning our return policy, please contact us at:
807 472 6630